Legal · effective 1 October 2026
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The Hosting Mill does not sell hosting. When you buy a hosting plan, domain or other service through a link on our site, your contract — including payment, refunds and cancellation — is with that provider, not with us. This page explains what that means and how we can help.
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Refunds and cancellations for hosting plans are handled by the provider under its own terms. Many hosts offer a money-back period, but the length and conditions vary. Common points to check before you buy:
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Log in to the provider’s customer area and look for billing or service management options, or contact the provider’s support team. Ask for written confirmation of the cancellation and any refund amount. Keep copies of your invoices and the confirmation message.
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Contact the provider’s support and billing team first, citing their published refund policy and your order date. If you are still not satisfied, your card issuer or payment provider may be able to help. Tell us about it too: refund handling is part of how we score value and trustworthiness in our reviews.
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If The Hosting Mill offers any paid service directly — for example, a paid consultation or a site-migration review — the following applies unless the order page states otherwise:
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Email service@thehostingmill.com with your order reference, the date of payment and the reason for the request. We will confirm receipt within two working days.
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We may update this policy from time to time. The effective date at the top shows the current version, and changes do not affect orders already placed.
You can reach us at service@thehostingmill.com, by phone on +880 1313-197426, or through our contact page, which also lists our postal address.
